Step 1: Name and contact details
Step 2: Your Address
Step 3: Your mortgage details
Do you have an interest‑only mortgage?
You may be entitled to compensation.
Let our team help you establish whether your interest only mortgage was mis-sold and whether you are eligible for compensation.
We would like to help you get the compensation you deserve
If you have been sold a mortgage after the 31st October 2004 through a broker there is a real possibility that the Mortgage has been mis-sold and you could be eligible for compensation.
The rules governing the sale of mortgages state that the lenders and brokers must ensure that the mortgage is affordable not only at the time of sale but throughout the whole term of the mortgage, even if that means into retirement.
If it can be established that the mortgage was mis-sold then you may have a claim for losses from the start of the mortgage to date, and through to the full term of the mortgage.
Are you entitled to compensation?
For a lay person, it is almost impossible for you to know whether you may have been mis-sold a mortgage. We are here to help and offer you a FREE, no obligation initial consultation to walk you through the whole process without any legal jargon and assess whether you have a potential claim.
You can still claim if:
- The company or adviser who sold you the mortgage isn’t trading anymore; it may still be possible to make a claim against the Financial Services Compensation Scheme (FSCS).
- You don’t currently own the property that was mortgaged.
- You had a joint account with someone you no longer live with, each person may be entitled to compensation.
What we need to establish if the mortgage has been mis-sold:
- The name of your mortgage provider
- The date it was started
The rules governing the sale of mortgages state that the lenders and brokers must ensure that the mortgage is affordable not only at the time of sale but throughout the whole term of the mortgage, even if that means into retirement.
Frequently asked questions
Who are Docu Find?
Docufind is a HiTech on-line search and supply business helping people and corporates find a host of mis-placed documents and information. Highly experienced researchers using our proprietary technology provide fast and efficient services to both individuals and corporate entities. Whether it’s a lost Birth Certificate or complex court papers relating to a major contract dispute, we can find them….and quickly.
Located in London’s prestigious financial district, Docufind and it’s associated group companies and partners has rapidly grown from its inception to become a market leader in its sector and crossing International boundaries.
What do I need to do?
Simply fill in the 3 step application and we will take it from there!
You will be required to provide instructions throughout the life of the claim and co-operate with your solicitor at all times.
Only a very small number of cases proceed all the way to court and if this happens, your solicitor will be there every step of the way to guide you through.
Will claiming affect my mortgage?
Your claim will not affect your credit rating and therefore will not show on any referencing a mortgage provider would undertake. In addition your current lender must treat you fairly and the fact that you are making a claim is not reasonable grounds for them altering your current mortgage to less favourable terms.
What do I have to pay?
Up front, nothing.
We will complete the initial enquiries into your claim on a complete no obligation basis. Once we have established whether you have a valid claim you will be signed into a No Win No Fee agreement, which means that provided you co-operate and provide honest instructions all costs will be covered by the ATE policy in the event your case is not successful. In the meantime you will only incur a small charge of £149 including VAT for us to track down all your original documentation and the details of your mortgage, or pension. We will include a detailed report of the amount of your potential claim. Everything we do after that is carried out under a No Win No fee agreement so there is nothing more for you to pay. We will insure your claim against losing and in these circumstances the insurance policy will cover all the costs.
In the event your claim is successful your solicitor will deduct upto 25% including VAT from compensation awarded to cover their legal fees, also a deduction will be made if you are required to take out an After The Event insurance policy and/or enter into a funding agreement to cover your legal expenses.
I don’t have my mortgage paperwork, does this matter?
No problem, we will find this for you!…..it’s what we do!
All we need to progress your claim is the name of the mortgage provider and when it was taken out. We have a few simple questions about the type of mortgage you have and we will then be able to obtain the rest from your mortgage provider.
What if I no longer own the property I mortgaged?
If you have been forced to sell your home or downsize due to being unable to afford it, there is a strong likelihood that your mortgage was mis-sold.
What if I own it with someone I no longer live with?
Both parties to a mortgage have an equal right to make a claim. We try to make the process as simple as possible for all involved and understand that some people don’t want to be involved day to day. Therefore whilst we will however need a signature at the outset from both owners, one can take the lead in providing instructions and dealing with the claim from there on in.
Who pays the compensation?
Your claim could be against your mortgage provider or your broker, depending on how you obtained your mortgage and what advice you received. If the company or adviser who sold you the mortgage isn’t trading anymore; it may still be possible to make a claim against the Financial Services Compensation Scheme (FSCS).